As the world continues to fight against COVID-19, there is a need for practices to evolve. With lockdown restrictions, the entire world has had to adapt. One such adaptation has been the shift towards using virtual spaces.
Schools, workplaces, and even entertainment are shifting online, so why should healthcare be any different? Any doctor will tell you the art of providing care is not one easily shifted to the virtual platform. However, luckily there are applications out there that have created a complex yet easy-to-use solutions.
An example to consider can be seen in NextGen EHR reviews. They consistently praise the software for its telemedicine facilities. These allow practices to continue their work even through the difficult times we find ourselves in today.
The Importance of Telemedicine Today
With the rollout of the COVID-19 vaccine becoming more and more available, changes are coming. However, the concerns around COVID have not been abated yet. This means businesses and services, including healthcare, must continue to change and adapt.
Telemedicine tools allow doctors to remotely provide care. Traditionally, the software had been used to monitor elderly and geographically inaccessible patients. However, the application in this time has been immense. There is no doubt that the televisit cannot completely replace an in-person visit, but it can become a powerful tool
What To Keep In Mind
In order to transition after NextGen EHR reviews, there are some things to consider. First off, you must understand how the televisit process even works. In this article, we will be describing how the NextGen EHR software can facilitate this.
Here is how to run a basic workflow with NextGen EHR telemedicine.
Creating Appointment Options
First up is the scheduling process. After all, how do you get to the appointment phase without the meeting being set up? Now, this can present some challenges. For one, it is crucial that they know if it is right for them to have a telemedicine visit. The answer to that depends on what they are coming to you for.
You may need to see a patient in person in some cases, but not all. Basically, there’s a way to manage this conundrum. When your patients use NextGen EHR, they get to use a patient portal. This allows them to schedule their appointments, which can ‘decide’ what kind of visit they need based on their information.
Allowing Check-In From Patients
Now that your patients have figured out what visit they need, the next step is intake. Of course, this isn’t a traditional visit, so things are going to be different. The first step is that they will receive a link either via text or email. This link directs them to a virtual waiting room.
Your front desk staff can also join in the waiting room, and take care of all necessary information. The great thing about this pointed out in NextGen EHR reviews is its accessibility. Your staff simply has to sign in once and they can manage visits for all the doctors in the practice.
This is a great time for what is considered standard in the waiting room. If the patients want to update information, ask questions, or just chat, they can go right ahead. This also gives the staff a chance to bring a human connection to the mix and alleviate any concerns. The software also provides facilitates bringing in interpreters and language assistance.
Gather Patient Information
Next up, the nurse gets involved. With the last step, the administrative work has been concluded, and the clinical side of things begins. A medical assistant is necessary so they can begin intake and history.
The staff will either assign a questionnaire or ask questions about the patient’s history. They can also use older records to gather information. What would be the point where vitals are collected can be replaced by the patient gathering information independently. They then report their findings to the staff member.
Carry Out the Televisit
This is the point where the doctor will join the call. At this point, the patient’s information has been verified, documentation has begun, and they are ready. The patient and doctor can then engage in the visit. When using NextGen EHR, you can share files, informational material, and screens with patients.
One thing that always gathers NextGen EHR reviews is the mobile application. This can be utilized for telemedicine as well. Here, doctors can view important information and even give out prescriptions. The app can also be used to facilitate note-taking during the call.
What To Do After The Visit
Once the doctor has carried out the visit, the appointment is technically over. They will then select the option that signals the patient is ready to be checked out. This is where the staff comes back into the mix. This is the final step of the process of administering care via telemedicine tools.
If your patient has outstanding payments or anything needs to be verified, this is the time to make it happen. It also provides a chance to have another bit of patient engagement. This can be a way to replicate the feeling of leaving the clinic for the patient. You can send them off on a good note by thanking them for their visit and relaying any important information.
NextGen EHR Reviews – Should I Move To Telemedicine?
Transitioning to a system like the one mentioned above can improve your workflow. At the same time, we understand that you need more information before you proceed. A great place to start is reading through NextGen EHR reviews with a focus on telemedicine.
Another way to go is to check out the NextGen EHR demo. This allows potential users to experience the software for themselves. Finally, you want to know what your price tag for the feature is. You can also request a quote for the NextGen EHR pricing to see if it falls within your budget.